Microsoft Discloses Security Breach Of Customer Support Database !NEW!
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Microsoft Discloses Security Breach of Customer Support Database
Microsoft has revealed that a customer support database containing millions of records was accidentally exposed online in December 2022.
The database, which stored anonymized user analytics, was left unprotected on a cloud server for five days before Microsoft secured it. The company said that no malicious use of the data was detected and that it was investigating the incident.
The breach was discovered by security researcher Bob Diachenko, who notified Microsoft on December 29. He said that the database contained over 250 million entries, including email addresses, IP addresses, locations, case numbers and internal notes.
\"I immediately reported this to Microsoft and within 24 hours all servers were secured,\" Diachenko wrote in a blog post. \"I applaud the MS support team for responsiveness and quick turnaround on this despite New Year's Eve.\"
Read Bob Diachenko's blog post here
What does this mean for Microsoft customers
Microsoft said that the exposed data did not include any personally identifiable information, such as names, passwords or payment details. However, the company advised customers to be vigilant for phishing attempts or other scams that may use the information from the database.
\"We want to sincerely apologize and reassure our customers that we are taking it very seriously and holding ourselves accountable,\" Microsoft said in a statement. \"We have begun notifying impacted customers whose data could be used to contact them.\"
The company also said that it was taking steps to prevent such incidents from happening again, such as auditing its security rules, implementing additional alerts and redacting sensitive data.
Read Microsoft's statement here
How to protect your data online
The Microsoft breach is the latest in a series of data leaks that have affected major companies and organizations in recent years. In November 2022, Facebook admitted that a bug exposed the names and phone numbers of 533 million users. In October 2022, Marriott disclosed that hackers stole personal data of 500 million guests from its Starwood reservation system.
These incidents highlight the importance of protecting your data online and being aware of potential threats. Here are some tips to help you stay safe:
Use strong and unique passwords for different accounts and change them regularly.
Enable two-factor authentication whenever possible to add an extra layer of security.
Avoid clicking on suspicious links or attachments in emails or messages.
Check your account settings and privacy policies to control how your data is used and shared.
Use a reputable antivirus software and keep it updated.
Back up your data regularly to avoid losing it in case of a breach or ransomware attack.
Learn more about online security tips here
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